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Customer Reviews
Overall:
The staff were excellent and the property was beautiful. We had a few issues with no water on the first night. The manager fixed the water issue very promptly. The manager was always available for queries and came over when we needed anything done.
Enjoyed Most:
Beautiful outdoor area and pool. The kitchen is the best equipped kitchen I have ever seen in my life.
Enjoyed Least:
A couple of the outlets didn't work.
Surrounding Area:
Gorgeous area surrounding the villa and great nearby village.
Nearby Events or Locales:
Nearest town was not within walking distance - 10 minute drive.
Tips or Restaurants:
Make sure you fully understand how everything in the property works - eg lights and ovens etc as it is a bit complicated. The manager is very happy to explain and be contacted if you need to ask how to work anything.
Special Experiences:
We arranged for a cook to come in and do a cooking class - was fantastic!
Directions:
We used Googlemaps but your directions were fine.
Check In Out:
No - all worked well.
Treena, July
Overall:
We had an excellent experience at the property. The staff was welcoming, warm and helpful. The bedrooms very nice and well appointed (with the exception of one uncomfortable bed), the showers were excellent.
Enjoyed Most:
The grounds were beautiful, the staff great and the proximity to Florence very good.
Enjoyed Least:
One bed was too firm for comfort, there were few pillows, the pool was too cold for use (despite paying significant extra money to have it opened 3 days early) and the hot tub was only lukewarm.
Surrounding Area:
The ease of day trips and a very good local restaurant nearby.
Nearby Events or Locales:
San Donato.
Tips or Restaurants:
Great pizza at the small restaurant in nearby town if you are not driving, work with the staff to set-up taxi accommodations.
Michael , June